Last updated: 18 January 2026

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This Privacy Policy explains how IL’s Transport Korlátolt Felelősségű Társaság (“Golden Transfer”, “we”, “us”) processes personal data when you visit goldentransfer.eu, contact us, or book chauffeur-driven transport services.

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1) Controller (Who is responsible)

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Company: IL’s Transport Korlátolt Felelősségű Társaság
Registered office: 1161 Budapest, Sándor utca 62. 1. ajtó, Hungary
Company reg. no.: 01-09-421762
VAT no.: 32394050-2-42
E-mail: info@goldentransfer.eu
Phone/WhatsApp: +36 20 537 74 57

Privacy contact: info@goldentransfer.eu (subject: “Privacy Request”).

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2) Scope

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This policy applies to:

website visitors,

people who contact us (email/phone/WhatsApp/forms),

customers and passengers included in a booking (including B2B contacts).

Our services are not targeted at children, and we do not knowingly collect personal data from children without parental involvement.

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3) Key principles

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We collect only the data necessary to provide our services and operate the website.

We do not sell personal data.

We do not share customer data with partners/subcontractors for their own purposes (including their own marketing).

Advertising and remarketing technologies run only after your consent via the cookie banner.

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4) What personal data we collect

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A) Booking & service data (provided by you)

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• Name, phone, email

• Pick-up and drop-off addresses, date/time, route details

• Flight details (if airport transfer), meeting point notes

• Passenger count, luggage, child seat requests, special requests (optional)

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B) Communication data

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• Email content and metadata (sender/recipient, timestamps)

• WhatsApp/messages you send us

• Call details you share with us
  Call recording: We do not record calls unless we clearly inform you at the start of a call and a lawful basis applies.

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C) Payment & invoicing data

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• For card payment on boarding: transaction confirmation/reference (we do not store full card numbers)

• For cash: internal accounting record

• For B2B invoices: company name, VAT number, billing address, invoice contact details

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D) Website/technical data

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• IP address, browser/device info, pages visited, timestamps, referrer
  Collected via server logs and (if you consent) cookies/tags.

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5) Why we use your data (purposes)

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• We process personal data to:

• handle booking requests, confirm bookings and provide rides,

• communicate with you about bookings and service changes,

• provide customer support and handle complaints,

• issue invoices and comply with accounting/tax obligations,

• secure and operate the website,

• if you consent: measure advertising performance and run remarketing/retargeting.

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6) Legal bases (GDPR Art. 6)

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• We rely on:

• Art. 6(1)(b) (contract / pre-contract steps): to arrange and deliver the ride you request,

• Art. 6(1)(c) (legal obligation): invoicing/accounting/tax retention,

• Art. 6(1)(f) (legitimate interests): security, service quality, fraud prevention, defending legal claims,

• Art. 6(1)(a) (consent): marketing/remarketing and non-essential cookies.

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7) Data sharing / recipients (no sharing for partners’ own purposes)

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• We do not sell your personal data.
  We do not share your personal data with partners or subcontractors for their own purposes or marketing.

• We disclose personal data only when necessary:

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A) Chauffeurs and subcontracted operators (service delivery)

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• We may use subcontracted chauffeurs/operators to fulfil a ride. In such cases:

• they act only under our instructions and only to perform the ride,

• they receive the minimum necessary trip data (e.g., pick-up time/address, destination, passenger name and contact number if needed, flight number if relevant),

• they are contractually prohibited from using your data for their own purposes.

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B) Website platform and hosting (Wix)

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Our website is built on Wix. Wix may process data to host and operate the site, forms, and related infrastructure. Wix is based in Israel (an adequacy country under EU law) and may process/store data in other locations depending on the services used and its infrastructure.

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C) Email services (Google Workspace)

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We use Google Workspace for business email communications (e.g., receiving booking requests and replying to customers). Emails and related metadata may be processed and stored within Google’s systems as part of providing the service.

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D) Payments on boarding (card)

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If you pay by card at pick-up, payment data is processed by the payment provider/acquirer and your bank. We receive transaction confirmation and accounting information. We do not store full card details.

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E) Advertising & remarketing (only with consent)

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If you consent to marketing cookies, we may use:

Google Ads (conversion measurement and remarketing/retargeting)

Meta Pixel (conversion measurement and remarketing/retargeting)

These tools may process online identifiers and event data. You can withdraw consent any time via cookie settings.

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F) Legal obligations

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We may disclose data to authorities or professional advisers where required by law.

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8) Main service providers (processors) we use

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Wix.com Ltd — website platform, hosting, forms/infrastructure

Google LLC / Google Ireland Limited (Google Workspace) — business email services (Google Workspace)

Google Ireland Limited — Google Ads technologies (only after marketing consent)

Meta Platforms Ireland Limited — Meta Pixel technologies (only after marketing consent)

Payments (card on boarding): your payment provider/acquirer (name depends on your POS/acquiring contract).

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9) International transfers

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Because we use Wix, Google (Workspace/Ads), and Meta (if you consent), data may be processed outside the EEA. Providers typically rely on applicable legal mechanisms (e.g., adequacy decisions and/or appropriate safeguards) depending on the destination and service configuration.

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10) Retention (how long we keep data)

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We keep data only as long as necessary:

Bookings and service communications: typically up to 5 years after the ride (to handle disputes/claims).

Invoices/accounting records: retained for the period required by Hungarian accounting/tax laws (commonly 8 years).

Cookie consent logs: retained as necessary to demonstrate compliance and manage consent.

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11) Security

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We use appropriate technical and organisational measures such as TLS encryption, access controls, and least-privilege access. Please note that email communication may carry inherent risks; for sensitive matters we can coordinate a safer channel if needed.

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12) Your rights (GDPR)

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You have the right to access, rectification, erasure, restriction, portability, objection, and to withdraw consent at any time (where processing is based on consent).
We aim to respond within 1 month (extendable where legally permitted). We may request identity verification.

To exercise rights: info@goldentransfer.eu

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13) Supervisory authority (Hungary)

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You may lodge a complaint with:
NAIH – Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

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14) Changes

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We may update this policy from time to time. The “Last updated” date indicates the current version.

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Cookie Policy 

Last updated: 18 January 2026

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1) What cookies are

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Cookies and similar technologies (pixels/tags/local storage) store small information on your device to help the website function and, with consent, support analytics and marketing.

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2) Consent management

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We use a cookie banner/settings tool:

Essential cookies are always active (needed for the site to work).

Analytics and Marketing cookies are active only after you consent.
You can change or withdraw consent anytime via cookie settings.

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3) Cookie categories

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A) Essential cookies (always on)

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Used for:

site security,

core functionality,

saving your cookie preferences/consent.

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B) Functional cookies (optional)

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If enabled, used to remember preferences (e.g., language).

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C) Analytics cookies (optional)

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If enabled, used to understand site usage and improve performance.

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D) Marketing cookies (optional) — remarketing enabled

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If you consent to Marketing cookies, we enable:

Google Ads (conversion tracking + remarketing/retargeting)

Meta Pixel (conversion tracking + remarketing/retargeting)

These tools may use cookies/identifiers and process event data to measure ad performance and show ads to users who visited the website.

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4) Managing cookies

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Use the cookie banner/settings to manage categories.

You can also block/delete cookies in your browser settings (but some features may not work).

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5) Updates

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We may update this Cookie Policy when technologies or legal requirements change.